Careers
Front Desk Operator
Job Overview
We are seeking a courteous and organized Front Desk Operator to serve as the first point of contact for patients and visitors. The role involves managing calls and appointments, providing empathetic assistance, and ensuring accurate data entry to support smooth hospital operations.
Key Responsibilities
- Handle inbound and outbound calls professionally and courteously.
- Schedule, confirm, and manage patient appointments.
- Greet patients and visitors with empathy, respect, and professionalism
- Respond to patient inquiries and guide them to appropriate departments
- Perform accurate data entry of patient details, appointments, and records
- Maintain confidentiality of patient information in compliance with hospital policies
- Coordinate with doctors, nurses, and administrative staff for efficient patient flow